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Orders / Returns / Exchanges

  • When placing an order, you agree that any and all information given is accurate and complete.
  • All orders are subject to acceptance and product availability.
  • If Plastered T-shirts does not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.
  • All prices listed on Plastered T-shirts are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time.
  • No contract for the sale of any product will exist between you and Plastered T-shirts until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email
  • This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost and usual delivery times.
  • You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.
  • If your order has not been accepted, you will receive an email from us telling you the reasons why.
  • Discount vouchers cannot be used on sale products.

Delivery

  • The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in installments if certain items are out of stock.
  • If your delivery address is outside of China, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
  • Please note international shipments may be subject to cross-border inspections by customs authorities.
  • Plastered T-shirts delivers to most countries.
  • Cost and time of delivery depends on where you live and how quickly you want your order.
  • An estimate of delivery times:
    • Standard: International: 12-14 working days; Within China: 7-10 working days
    • Courier Services: International: 10 working days; Within China: 5 working days

PAYMENT

  • Plastered T-shirts accepts most major credit/debit cards
  • All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

CANCELLING AN ORDER/RETURNS

  • If you have not submitted an order, you may clear the items in your shopping basket at any time.
  • If you have submitted your order and received a confirmation email from Plastered T-shirts, your order has been placed. If , after that, you wish to cancel your order you will need to wait until you receive the product and then follow our Returns procedure.
  • Once we’ve heard from you that you wish to cancel an order, any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 30 days of your order, provided the goods you return are in the same condition that they were when delivered to you. You will be liable to any charges incurred when returning the goods to Plastered T-shirts, unless the return is as a result of an error on our side.

RETURNS PROCEDURE

  • Plastered T-shirts gives you a 7-day grace period in which you might decide you no longer want the products your ordered. This 7-day period (working days) begins the day after the day on which the item is delivered.
  • At Plastered T-shirts, we want the return procedure to be easy for you. Plastered never wants to be a source of stress for anyone! To return your Plastered T-shirts product, please pack the relevant item securely, attach your personalized return label and send it to us with the delivery slip so that we receive it within 7 working days after the day of the date that the item was delivered to you.
  • For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service.
  • We are afraid that there is one little cost that you will incur on this return to Plastered T-shirts journey, and that is that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
  • If we do not receive the item back from you, and we have reimbursed you for it, we will track you down and send the Plastered T-shirts police to pick up your product. Ok, we will not do that, but we will arrange for the collection of the item from your residence, at your cost. We may arrange for collection of the item from your residence at your cost. You should be aware that, once we begin the delivery process, you will not be able to cancel any Plastered contract you have with us for services carried out by us (e.g. gift wrapping, which we do not offer anyway just yet so that is one service you will not need to stress about just yet).
  • Please also note that you will be responsible for the costs of collection in the event that our specialist courier service comes knocking on your door to reclaim our Plastered T-shirts product to return to us.
  • As soon as we receive notice of your cancellation of your Plastered T-shirts order, we will refund the relevant part of the purchase price for that item.

If you are returning goods for refund or exchange please send them to:

Plastered T-shirts
No. 61 Nanluoguxiang
Dong Cheng District
Beijing, China
100009
Phone: +86-13488848855

EXCHANGE PROCEDURE

  • Plastered T-shirts will be happy to exchange for the same item most products that are damaged, faulty or incorrectly shipped through any circumstance that is in our error within 7 working days from the date after the package is received.
  • To exchange your Plastered T-shirts product, please pack the relevant item securely, attach your personalized return label and send it to us with the delivery slip so that we receive it within 7 working days after the day of the date that the item was delivered to you.
  • For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service.
  • We are afraid that there is one little cost that you will incur on this return to Plastered T-shirts journey, and that is that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

If you are returning goods for refund or exchange please send them to:

Plastered T-shirts
No. 61 Nanluoguxiang
Dong Cheng District
Beijing, China
100009
Phone: +86-13488848855